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Student Welfare

RGIT Australia provides good assistance and support services for international students on a range of matters including general welfare, visas and coping with change in lifestyle. 

We have student support and welfare officers onsite daily who can assist you with issues such as homesickness, financial difficulties and health issues or refer you to the appropriate services.

The RGIT student support and welfare officers are as follows:

  1. Vernaz Rai
  2. Zeena Chettri
  3. Sujata Shrestha
  4. Buddhi Rayamajhi
  5. Shusil Tamang
  6. Samyog Pradhan

In Case of Emergency

For after hours counselling, please contact: Zeena Chettri at 0414 346 945.

For any serious emergency, the CEO, Mr Chandra Yonzon may be contacted on 0481 351 111.

How to make an appointment

To speak with our onsite student support and welfare officers, make a booking through Reception on Level 2, 28-32 Elizabeth Street, Vic 3000 or call (03) 8639 9000. If you require psychological services, our counsellors will refer you to an appropriate service.

What’s On?

Through our website and social media, we keep you posted on all the exciting, student-relevant activities happening in and around Melbourne. Read Evolve, your student magazine, which can also be found in the library and recreation areas on campus.

Study Melbourne Student Centre

International students can take advantage of the Study Melbourne Student Centre (SMSC), a one-stop shop for all international student queries and concerns that is run by the Victorian Government.

Located at 599 Bourke Street, Melbourne, SMSC is a point of contact and referral where international students have access to a range of information about health matters, general wellbeing, legal services, accommodation, financial management and safety. The centre offers professional support and referrals to local services and community resources, crisis intervention, case work assessment and support in emergency situations.

Visit www.studymelbourne.vic.gov.au to find out latest news about student life and events in Melbourne. You can email them: info@studymelbourne.vic.gov.au or call 1800 056 449.

Healthcare

Maintaining private health insurance is a visa requirement for international students.   RGIT can organise overseas student health cover (OSHC) for international students, the health fund we use is Allianz. We can also transfer your existing health cover to Allianz if you prefer. 

Allianz benefits:

  • 24/7 phone support (1800 814 718)
  • Interpreters available
  • health system guidance
  • iPhone app - find a nearby doctor using GPS

For more information, ask our Student Services team at Reception on Level 2 or call 8639 9000.

LOCAL DOCTORS

Doctors in Australian are called “GPs” or general medical practitioners. GP’s see patients for basic health conditions and provide referrals to specialists for more complex health issues.

Please note: RGIT has no association with these doctors. This is not a complete list, you may find other GPs who better suit your needs.

 

Languages Spoken Clinic Contact Address
Chinese

Dr. Feng Yang

Melbourne City Medical Centre

 

68 Lonsdale St (Exhibition St)

Ph: 9639 9600

www.melbournecitymedical.com.au

Dr. Irene Wong

Suite 28, 131 Lonsdale St.

Ph: 9663 7222

Swanston Street Medical Centre

393 Swanston St.

9205 7500

Medical One

Level 3, 23 QV Terrace, 292 Swanston St.

Ph: 8663 7000

www.medicalone.com.au

After hours service: 13 26 60

Burwood Healthcare

400 Burwood Hwy, Burwood

Ph: 9888 8177

www.burwoodhealthcare.com.au

 

H.M. Heritage Chinese Medical Centre

Dr. Bruce Zhu

493 South Rd, Bentleigh

Ph: 9553 6801

Malaysian Burwood Healthcare

400 Burwood Hwy, Burwood

Ph: 9888 8177

www.burwoodhealthcare.com.au

Japanese

Mid Town Medical Clinic

250 Collins Street

1800 777 313 (free call) for a Japanese-speaking receptionist

www.midtownmedical.com.au

Indonesian, Spanish, Bengali Swanston Street Medical Centre

393 Swanston St.

Ph: 9639 9600

www.melbournecitymedical.com.au

Medical One (Spanish)

Level 3, 23 QV Terrace, 292 Swanston St.

8663 7000

After hours service: 13 26 60

www.medicalone.com.au

Indian (various dialects)

Burwood Healthcare

 

400 Burwood Hwy, Burwood.

Ph: 9888 8177

www.burwoodhealthcare.com.au

Nepalese Northcote Medical Group

Dr. Chandra Deepak Pokhrel

147 Westbourne Grove, Northcote

Ph: 9489 8668

www.northcotemedical.com

  Melbourne Central Dental Clinic*

Melbourne Central, 211 La Trobe St.

9654 5544.

  * No multilingual staff here, but useful to know a nearby dental clinic.

 

 

 

EMERGENCY SERVICES

Service Type Reponsible Authority Contact Address
Emergency Police

Ph: 000

www.police.vic.gov.au

Ambulance

Ph: 000

www.ambulance.vic.gov.au

Fire

Ph: 000

www.mfb.vic.gov.au

Missing Persons – Australian Federal Police (Ask for police)

Ph: 000

www.missingpersons.gov.au

National Security Hotline

Ph: 1800 123 400

www.nationalsecurity.gov.au

State Emergency Services

Ph: 132 500

www.ses.vic.gov.au

Essential Services
Medical
Poison Information

Ph: 13 11 26

www.rch.org.au/poisons

Taxi Services

Ph: 131 008

www.silvertop.com.au

Alfred Hospital 

Commercial Rd
(Corner St Kilda Rd)

Ph: 9076 2000

www.alfredhealth.org.au

Box Hill Hospital

Nelson Rd, Box Hill

Ph: 1300 342 255

www.easternhealth.org.au

 

Box Hill (Emergency)

Epworth Eastern 1 Arnold St,

Ph: 8807 7100

www.epworth.org.au

Nurse-On-Call

Ph: 1300 60 60 24

www.health.vic.gov.au/nurseoncall

Royal Melbourne Hospital

Grattan Street, Parkville

Ph: 9342 7000

www.rmh.mh.org.au

The Royal Women’s Hospital

 

Flemington Rd, Parkville

Ph: 8345 2000

www.thewomens.org.au

St. Vincent’s Hospital

 

41 Victoria Pde

Ph: 9288 2211

www.svhm.org.au

Social Welfare Australian Red Cross

Ph: 9345 1800

www.redcross.org.au

The Salvation Army

Ph: 8878 4500

www.salvationarmy.org.au

The Study Melbourne Student Centre

Ph: 1800 056 449

www.studymelbourne.vic.gov.au

Crisis Accommodation Information

Ph: 1800 825 955

www.homeground.org.au

Counselling Services Lifeline

Ph: 13 11 14

www.lifeline.org.au

Mensline Australia

Ph: 1300 78 99 78

www.mensline.org.au

Kids Helpline

Ph: 1800 551 800

www.kidshelp.com.au

Griefline

Ph: 9935 7400

www.griefline.org.au

Directline

Ph: 1800 888 236

www.directline.org.au

Suicide Helpline Victoria

Ph: 1300 651 251

www.suicideline.org.au

Victorian Sexual Assault Crisis Line

Ph: 1800 806 292

www.sacl.com.au

Women’s Domestic Violence Crisis

Ph: 1800 015 188

www.dvvic.org.au

Gambling Help Line

Ph: 1800 858 858

www.gamblinghelponline.org.au

Specialist Services Crime Victims Support Association

Ph: 1800 819 817

www.victimsofcrime.vic.gov.au

Funeral Advice Line Australia

Ph: 1300 363 350

www.funeraladvice.com.au

Road Trauma Support Team

Ph: 1300 367 797

www.rtssv.org.au

Victorian Work Cover Authority

Ph: 1800 136 089

www.vwa.vic.gov.au

Brain Foundation

Ph: 9437 5967

www.brainfoundation.org.au

Paraquad Victoria

Ph: 1300 704 456

www.paraquad.asn.au

Legal Services Legal Aid Victoria

Ph: 1300 792 387

www.legalaid.vic.gov.au

The Institute of Arbitrators & Mediators Australia

Ph: 8648 6578

www.iama.org.au

Places of Worship Churches www.australianchurches.net
Mosques http://mosque-finder.com.au/directory/
Temples www.hindunet.com.au
Government Departments Department of Border Protection and Immigration

Ph: 13 1881

www.immi.gov.au

Consular Representatives in Melbourne www.consularcorps.com.au

 

 

Living in Melbourne

Moving to a new country is an exciting, life-changing experience. Melbourne has been named world’s most liveable city four years in a row by the Economist Intelligence Unit’s liveability survey of 140 cities, scoring a perfect rating for healthcare, education and infrastructure.  For living and studying in Australia see our Orientation section.