National Code CHC52015
Duration  70 Weeks (including holidays and work placement in a regulated community service setting)
Intake Dates  Contact RGIT



Make a difference to someone’s life! The Diploma of Community Services is perfect for those who wish to work in the roles of community services, case management and social housing workers involved in the managing, coordinating or delivering of person-centered services to individuals, groups and communities. Get qualified for a broad range of careers in the community services.

Qualification recognition: This qualification is based on the principles, guidelines and standards set by the Australian Qualifications Framework (AQF) and has national recognition.

Study Mode: Classroom Based

Work Placement: 5 weeks

Set yourself up for a rewarding career working with individuals and families in the community. 

Career Opportunities may include:

  • Case coordinator
  • Case worker or manager
  • Community services worker
  • Family support worker
  • Group facilitator or coordinator
  • Pastoral care counsellor
  • Program coordinator or manager
  • Senior youth officer

This qualification comprises of 16 units: 8 core units and 8 elective units.


Core units

CHCCOM003   Develop workplace communication strategies

CHCDIV003   Manage and promote diversity

CHCMGT005   Facilitate workplace debriefing and support processes

HLTWHS004   Manage workplace health and safety

CHCPRP003   Reflect on and improve own professional practice     

CHCLEG003   Manage legal and ethical compliance

CHCCCS007   Develop and implement service programs

CHCDEV002   Analyse impacts of sociological factors on clients in community work and services


Elective Units

CHCCSM005   Develop, facilitate and review all aspects of case management

CHCCCS019   Recognise and respond to crisis situations

CHCCSL001   Establish and confirm the counselling relationship

CHCADV002   Provide advocacy and representation services

CHCMHS001   Work with people with mental health issues

CHCPRT001   Identify and respond to children and young people at risk

CHCAOD009   Develop and review individual alcohol and other drugs treatment plans

CHCCCS004   Assess co-existing needs

Domestic students please see the "Domestic" tab below for more information.

VFH & Skills First Tab


RGIT is no longer accepting any new VET FEE-HELP enrolments for 2017.

Students eligible for the VET FEE-HELP program receive VET FEE-HELP assistance for their tuition fees.

Click here to find out more information about VET FEE-HELP, including the student entry procedure.

For more assistance and to view eligibility requirements, view the VET FEE-HELP information page, or visit the Study Assist website.

CONTACT US: Contact our VET FEE-HELP department at studentservices@rgit.edu.au or call (03) 9662 8022.



Students eligible for the Skills First program can receive State government-subsidised tuition.

For more assistance and to view eligibility requirements, view the Victorian Training Guarantee information page.

APPLY NOW: Contact our team at domestic@rgit.edu.au or call (03) 9662 8022 to begin your application.



If you have already completed units of competencies previously for the course you are applying for, you may be eligible for a Credit Transfer. You will need to apply in writing by completing the Credit Transfer Application Form and attach a verified transcript, Award or Statement of Attainment.



If you believe you already have some of the competencies in the course you are applying for, you may apply for (RPL. An essential requirement of RPL is providing thorough evidence that you currently have the required competencies.

You will need to apply in writing by completing the RPL Application Form.



For all VET FEE-HELP students who are continuing study in 2017 from 2016 and have opted-in, you have already passed your Census Date.

Withdrawal on or before the census date

Students who withdraw from their VET unit of study or VET course of study on or before the census date will not incur a VET FEE-HELP debt.

Where a student withdraws from a VET unit of study on or before the respective census date, RGIT will repay to the student any upfront payment(s) of tuition fees made on or before that date.

Withdrawal after the census date

Students who withdraw from their respective course or VET unit of study after the census date, will incur a VET FEE-HELP debt for the unit of study in which they are enrolled.

Students may be eligible to have their VET FEE-HELP remitted and FEE-HELP balance re-credited however, they must meet the special circumstances criteria.

For further information: VET FEE-HELP Withdrawal, Tuition Fee Refund and Remit Policy


Schedule of fees and Census Dates: click here

Modes of Delivery: Flexible delivery options include on-campus training and blended training.



Do you have your USI yet?

Students are required to have a USI to commence any accredited training in Australia.

If you do not have a USI, we cannot issue your Certificate, Diploma, Advanced Diploma, Statement of Attainment or Transcript. A USI also gives you easy online access to your enrolment and results information.

To register for your USI click here.

If you are having difficulties obtaining your USI, you may visit our reception at Level 1, 51-53 Elizabeth Street, Melbourne, call us at (03) 9662 8022 or email studentservices@rgit.edu.au.



RGIT supplies each student with one complete set of learning materials including Workbooks, Assessment Records and Textbooks, where applicable. Recommended learning resources are also communicated to students by trainers. Students should obtain these resources at their own expense. 

Students who opt for blended mode of learning must have access to a computer and internet connection. This means that students must have access to a computer (desktop or laptop) with operating system Windows 7 or higher and a reliable internet connection. They must have an active email address for communication and must be contactable by phone (mobile or landline) and by mail (a postal address). 

For Blended leaning, a range of online applications such as Webinar, Skype, Go to Meeting will be used for delivery and assessment in this method. Students must have basic computing skills to choose this mode of delivery.

All students must have access to word processing applcation such as Microsoft Word and email platform, such as Microsoft Outlook or Gmail and the Adobe PDF readerversion 8 or higher.


For more information about VET FEE-HELP, visit the Study Assist website.

CONTACT US: Contact our VET FEE-HELP department at studentservices@rgit.edu.au or (03) 9662 8022.


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